Password available for consulting case studies on request
Used mixed-methods user research to understand the concerns of 30,000 professionals in more than 80 locations across 24 countries. Influenced business processes to increase engagement.
Examples of initiatives I have been driving to ensure our web and mobile websites are inclusive and conform to at least WCAG 2.0 Level AA success criteria
Prototyped a casual game which used various feedback mechanisms and intrinsic rewards to help young couples maintain the Equally Shared Parenting lifestyle
Built a new B2B portal using outdated requirements and designs, as part of a transformation strategy of the distribution and enrollment process for Transit Cards
Used rapid contextual design to prototype a web-based information management system and streamlined the planning experience for LARP game masters
Full case study coming soon!